Bots, Chatbots, Conversational Marketing, Messenger Marketing & Artificial Intelligence (AI) technologies, in short, are not that new, but they are becoming more readily available and affordable for businesses of all types and sizes and as businesses build on their digital presence. These tools are becoming an integral part of lead management, communication and customer service.
Oracle reports that 80% of businesses want chatbots by 2020, and many of those respondents were already using them. The increasing availability of ‘no-code’ tools have made it possible to create a bot in minutes and this is a game-changer for businesses and especially marketers.
I have created some content that will help answer some of the most commonly asked questions I get about Bots, Chatbots, Conversational Marketing, Messenger Marketing and Artificial Intelligence (AI):