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Chatbots & Live Chat - Paul Parsons

Chatbot & Live Chat Development​

It is predicted that 80% of businesses will integrate some form of chatbot system by 2020 as they are fast becoming a fast, effective way to engage with customers 24/7 and respond to faqs.

Why Chatbots?​

Did you know there are 10 billion messages sent between people & business each month via Facebook Messenger?

Bots provide businesses with a 24/7 lead generation channel, the ability to build engagement and be able to communicate to potential customers through messenger which boast open rates of 80% and CTR’s 4-10 times higher than email.

Explore some of the pre-made Chatbots I created on Facebook Messenger below, or request to create one  that suits your own business’ objectives.

Bots, Chatbots, Conversational Marketing, Messenger Marketing & Artificial Intelligence (AI) technologies, in short, are not that new, but they are becoming more readily available and affordable for businesses of all types and sizes and as businesses build on their digital presence. These tools are becoming an integral part of lead management, communication and customer service.

Oracle reports that 80% of businesses want chatbots by 2020, and many of those respondents were already using them. The increasing availability of ‘no-code’ tools have made it possible to create a bot in minutes and this is a game-changer for businesses and especially marketers.

Bots and the use of artificial intelligence now enable businesses to create an engagement tool for their website, gather customer feedback in real-time, or even communicate to large customer segmentation using messenger marketing, with apps like Facebook Messenger having impressive open rates of 80% and a CTR 4-10 times higher than email.

According to a recent report by Grand View Research, the global chatbot market is expected to reach $1.23 billion by 2025.

Help is at hand

See how I can help your business today with a free consultation.